Return & Refund Policy

At Happy Life, we take great care in preparing, packing, and delivering our herbal and healthy food products with the highest standards of hygiene and quality. However, if you are not satisfied with your purchase due to a genuine reason, we’re here to help.

Return Eligibility

As our products are consumable food items, we accept returns or offer replacements only under the following conditions:

∙The product delivered is damaged or defective

∙The item received is different from what was ordered

Please note: Products once opened, used, or consumed cannot be returned due to safety and hygiene reasons.

Return Request Process To initiate a return, please follow these steps:

1.Contact our customer support within 48 hours of delivery

2.Share your order ID, issue details, and clear photos/videos of the product and packaging

3.Our team will verify the issue and guide you through the return or replacement process Refund/Replacement ∙

If eligible, we will offer either a full refund or a replacement, as per your preference

∙Refunds (if applicable) will be processed within -7-10working days via the original payment method Non-Returnable Items ∙Products returned without original packaging

∙Products damaged due to customer mishandling ∙Items requested for return after 48 hours of delivery

Shipping Policy

Shipping Policy

At Happy Life, we are committed to delivering your favorite herbal and healthy food products with care, speed, and reliability.Our shipping process is designed to ensure that your order reaches you in the freshest condition and in the shortest possible time

. 1. Order Processing

∙All orders are processed within 24–48 hours after successful payment confirmation.

∙Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Timelines

∙Metro Cities: 5–7 business days ∙Tier 2 & 3 Cities / Rural Areas: 7–10 business days ∙Remote locations: May take up to 10–15 days

Note: Delivery times may vary based on your location, courier delays, or weather conditions.

3. Shipping Charges

∙Shipping within India: Absolutely Free on orders of more than 10 articles.

∙International Shipping: Currently not available on the website. Please contact our team for bulk or international orders.

4. Order Tracking

∙Once your order is shipped, you will receive a tracking ID via SMS or email.

∙You can track your package in real-time using the provided link.

Secure Payment

Your Money is 100% Secure

Secure Payment

At Happy Life, your security is our top priority. We offer a safe and seamless payment experience so you can shop with complete confidence.

🔒 100% Secure Transactions

All payments made on our website are processed through trusted and encrypted payment gateways, ensuring your personal and financial data remains confidential and protected at all times.

💳 Multiple Payment Options

We accept a wide range of payment methods for your convenience:

∙Credit & Debit Cards (Visa, MasterCard, RuPay, etc.)

∙UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)

∙Net Banking (All major Indian banks)

∙Wallets and QR Payments

∙Cash on Delivery (available in select areas)

🔐 Encryption & Privacy

Our website uses SSL (Secure Socket Layer) encryption to safeguard your data.

∙We do not store or share your payment details with any third party.

∙All transactions are monitored for fraud detection and secure authentication.