Refund and Returns Policy

Return & Refund Policy

At Happy Life, we take great care in preparing, packing, and delivering our herbal and healthy food products with the highest standards of hygiene and quality. However, if you are not satisfied with your purchase due to a genuine reason, we’re here to help.

Return Eligibility

As our products are consumable food items, we accept returns or offer replacements only under the following conditions:

∙The product delivered is damaged or defective ∙
The item received is different from what was ordered

Please note: Products once opened, used, or consumed cannot be returned due to safety and hygiene reasons.

Return Request Process

To initiate a return, please follow these steps:

1.Contact our customer support within 48 hours of delivery

2.Share your order ID, issue details, and clear photos/videos of the product and packaging

3.Our team will verify the issue and guide you through the return or replacement process Refund/Replacement

∙If eligible, we will offer either a full refund or a replacement, as per your preference ∙
Refunds (if applicable) will be processed within -7-10working days via the original payment method

Non-Returnable Items ∙